Frequently Asked Questions
- All
- Common (All Platforms)
- Controls
- Multiplayer
- Cross-Save
- Platform-Specific
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- How can I claim the "New Adventurer's Pack" pre-order bonus ? Common (All Platforms)
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As you progress in the game, you can obtain the bonus from the treasure chest located inside the "Guild Office & Paladin's Guild" in Eternia Village.
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- How do I receive the bonus content from the Digital Deluxe Edition? Common (All Platforms)
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As you progress in the game, you can obtain the bonus from the treasure chest located inside the "Guild Office & Paladin's Guild" in Eternia Village.
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- Is there a physical (retail) version of the game? Common (All Platforms)
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In Japan, the physical version is available for Nintendo Switch and PlayStation®5 only.
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In other regions, the game is available exclusively as a digital download.
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- Can I upgrade to the Digital Deluxe Edition after purchasing the Standard Edition? Common (All Platforms)
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Yes, you can upgrade to the Digital Deluxe Edition by purchasing the "Edition Upgrade (Digital Deluxe)."
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Please buy the upgrade from the store on the platform where you purchased the Standard Edition.
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- If I buy the digital version on the PlayStation®Store, can I play it on both PS5® and PS4®? Common (All Platforms)
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Yes, you can. This title supports Cross-Buy, so purchasing the digital version on the PlayStation®Store allows you to download and play it on both PS5® and PS4® at no additional cost.
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- I can't use the bonus content after transferring save data through Cross-Save from the Digital Deluxe Edition to the Standard Edition on another platform. How can I access it again? Common (All Platforms)
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Due to platform restrictions on paid content, Digital Deluxe Edition bonuses cannot be used if the Cross-Save destination is the Standard Edition.
To use the Digital Deluxe Edition bonuses on another platform via Cross-Save, you'll need to either purchase the Digital Deluxe Edition again on that platform, or if you already own the Standard Edition there, purchase the Edition Upgrade (Digital Deluxe).
If you're playing on a platform where only the Standard Edition is owned, the bonus content will not be available.
However, you can access the bonuses again by returning to the platform where you originally purchased the Digital Deluxe Edition.
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- How many save files can I have? Common (All Platforms)
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The game supports one save file only.
When you save your game, your previous data will be overwritten.
Additionally, the game includes an auto-save feature at certain key moments.
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- The game occasionally gets stuck during Cross-Save transfer. What can I do? Common (All Platforms)
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If the system clock on your device differs significantly from the actual time, an error may occur during transfer.
Please make sure your device's time is configured correctly.
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- Is Nintendo Switch Save Data Cloud Backup supported? Common (All Platforms)
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Yes, it is supported.
For More Details
A Nintendo Switch Online subscription is required to use this feature.
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- Is multiplayer supported? Common (All Platforms)
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Yes, multiplayer is available.
You can start multiplayer by selecting "Online Play" at the counter inside the Guild Office at your Base Camp.
Local Play is also supported on Nintendo Switch 2 / Nintendo Switch.- * To access online play, a paid subscription to Nintendo Switch Online, PlayStation® Plus , or Xbox Game Pass is required, depending on your platform.
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- How many players are supported in multiplayer? Common (All Platforms)
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2 to 4 players can play together.
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- How many players are supported on a single device? Common (All Platforms)
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With 2 Player Family Co-op, two people can play together on one device using two controllers.
However, for Nintendo Switch 2 / Nintendo Switch, two Joy-Con controllers (one pair) per player are required.
Also note that Family Co-op is not available during Online or Local Play.
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- Can I play on the Steam Deck? Common (All Platforms)
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Yes, the game is playable on the Steam Deck.
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- Is 2 Player Family Co-op available on Steam? 共通
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Yes, 2 Player Family Co-op is also available on Steam.
You can access it by connecting two gamepads/controllers or enjoy it online using "Remote Play Together."
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①After launching the game, open the Steam Overlay (Shift+Tab keys by default) and choose "Remote Play Together."
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②From the "Remote Play Together" window, you can invite a guest or someone from your Friends List.
- ③Once a friend accepts the invitation or a user joins through the invitation link, Remote Play begins, allowing you to enjoy 2-Player Family Co-op.
- *Please note that to control Trip, the invited player must use a gamepad/controller. Keyboard and mouse cannot be used.
- *To use Remote Play Together, a separate Steam account from the one being used to play the game is required.
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①After launching the game, open the Steam Overlay (Shift+Tab keys by default) and choose "Remote Play Together."
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- Can I play using the PlayStation Portal™ Remote Player? Common (All Platforms)
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Yes, it is supported.